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Dashboard
Welcome back! Here's an overview of your complaints.
Total Complaints
142
+12.5% vs. last month
Avg. Response Time
18.5h
-15.3% vs. last month
Resolution Rate
92%
+5.4% vs. last month
Pending Cases
23
+8.3% vs. last month
Complaints Overview
Monthly complaint volume comparison.
Complaint Categories
Delays: 40%
Customer Service: 30%
Pricing: 15%
Cleanliness: 10%
Other: 5%
Distribution of complaints by categories.